Frequently asked questions
Can I apply a discount code on top of the bundle offer?
Yes—just apply your promo code at checkout for even more savings.
Is the bundle discount applied automatically?
Yes. No need to enter a code. Just add the qualifying products to your cart and the price of the bundle is already discounted.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard), Apple Pay, and Google Pay.
Do you have installments option?
Yes, you can pay in installments or split your payments using Tabby or Tamar at checkout.
Can I pay with cash or credit card on delivery?
Definitely—just look for the "Cash on Delivery" or "Card on Delivery" option during checkout.
How soon will my order ship?
We're committed to getting your order to you as quickly as possible. Most orders ship the day after they're placed and typically arrive within 2–3 days.
What are my shipping cost?
Shipping is just AED 25 per order, and delivery is free when you spend AED 300 or more.
Do you ship internationally?
Yes, we do! Just drop us a message on WhatsApp and we’ll sort it out for you.
How can I track my order?
You’ll receive a tracking link via email when your order ships. Track anytime in your Account Dashboard.
Can I change / cancel my order?
Contact us within 1 hour of ordering on WhatsApp +971586630399. We’ll try to modify your order before processing.
What is your return / refund policy?
Unhappy? Return for free within 7 days of receiving the order for a full refund.
